No referral is needed for a standard physiotherapy appointment. You can book directly with us. A GP referral is only required if you are attending under a Medicare Chronic Disease Management plan or as a DVA patient.

We offer 30-mins, 45-mins, 60-mins, 75-mins and 90-mins appointments.
The length of an appointment is up to you based on your time and budget. We recommend a minimum of 45-mins for an Initial Assessment and Treatment. If you're unsure which length suits your needs, feel free to contact us and we'll help you choose.

You can book online through our booking page or call/text us directly at 0478828293. We will do our best to accommodate your preferred time.

We kindly ask for at least 24 hours notice if you need to cancel or reschedule. Late cancellations or missed appointments may incur a fee of 50% of your appointment fee. If you need to cancel, please contact us as soon as possible.

Please bring any relevant imaging (X-rays, MRI, ultrasound reports), a list of current medications, your referral letter if applicable, and your private health, DVA, or NDIS details. Wearing comfortable, loose-fitting clothing is also helpful so we can assess the affected area easily.

Your first visit includes a detailed assessment of your condition, medical history, and goals. Lucie will discuss her findings with you, provide an initial diagnosis, and begin treatment where appropriate. You will also receive a plan for your recovery.

This depends on your condition, how long you have had it, and how your body responds to treatment. Lucie will give you an honest assessment and a treatment plan after the initial consultation. Some acute injuries resolve in 1–2 sessions; others require longer-term management.

Yes, telehealth appointments are available for consultations, exercise program reviews, and follow-ups. Telehealth is ideal when you cannot travel to the clinic. Book the same way as an in-person visit and select the telehealth option.